Shipping FAQs
At YMS/Uniko Manufacturing, we strive to make your shipping experience as seamless and cost-effective as possible. We understand that you may have questions about our shipping policies and procedures, so we've compiled this list of frequently asked questions to provide clear and concise answers. Whether you're curious about shipping, delivery times, or special services, you'll find the information you need right here.
1. Why Have Shipping Costs Increased?
Shipping companies have introduced several surcharges, and fuel costs play a significant role in the price.
2. Are You Making a Profit on Shipping?
No, we don’t profit from shipping and often take a loss.
3. Why Isn't My Shipping Cost Lower for Small Items?
Shipping companies have a minimum charge, so we recommend bundling purchases to maximize the value of your shipping cost.
4. Is There a Surcharge on Small Orders?
No
5. Do You Require a Signature on Some Shipments
Yes, all shipments require a signature, except for home deliveries.
6. Saturday Shipping?
No, we do not ship on weekends or holidays.
7. Expedited Shipping Timing?
We offer typically 2 to 5 business days expedited shipping.
8. Customs, Duties, and Taxes
International shipments may incur additional charges. Provide a reachable phone number and email for customs.
9. Can I track my shipment?
Yes, you can track your shipment using the tracking number provided in your confirmation email. Simply enter the tracking number on the carrier's tracking page to see the status of your delivery. If you need further assistance, feel free to contact our customer support team.
YMS Uniko Manufacturing Ltd.
3000 East Ridge Road,
Rochester NY 14622
Telephone:
(585) 510-3755
(585) 641-0797
Email: contact@lightsigns.com
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